Terms of Use

Introduction

Thank you for using liftli.ai. These Terms of Use ("Terms") govern your access to and use of our services. By accessing or using liftli.ai—including our website, browser extensions, and related services (collectively, the "Service")—you agree to be bound by these Terms. If you do not agree, do not use the Service.

Changes to Terms

We may modify these Terms at any time. Changes are effective when posted on our website. Your continued use of the Service after changes become effective constitutes acceptance. If we make a significant change to pricing for your current plan, we will provide at least 30 days' advance notice.

The Service

liftli provides software tools to help users research, draft, organize, and manage their own content and interactions across the web, including features such as drafting assistance, bookmarking, collections, analytics, and other productivity functions. We may add, change, or remove features at any time.

Eligibility, Accounts & Communications

You must be at least 18 years old and have the authority to agree to these Terms. You are responsible for safeguarding your account credentials and for all activity under your account, including activity by team members. We are not liable for losses arising from stolen, compromised, or misused accounts. Creating accounts via bots, scripts, or other automated methods is not allowed.

By creating an account, you agree to receive essential service updates and product communications, including promotional content; you can opt out of promotional messages at any time (for example, via unsubscribe).

Your Responsibilities (Acceptable Use)

You agree not to, and will not allow others to:

• Use the Service for unlawful purposes, spam, harassment, infringement, misappropriation, privacy violations, or to publish or assist in publishing unlawful or harmful content.
• Use automated means (bots, crawlers, scrapers, headless browsers, scripts) to collect data from websites or services in ways that violate those sites' terms, robots.txt, or applicable law.
• Interfere with or attempt to bypass rate limits, access controls, or other safeguards of the Service or any third-party platform.
• Upload or input content or data you do not have the legal right to share (including confidential information without consent or personal data without a lawful basis).
• Impersonate any person or entity or misrepresent your affiliation.
• Reverse engineer, decompile, or otherwise attempt to extract source code of the Service except to the extent permitted by law.

Third-Party Platforms & Your Risk

Your use of any third-party websites, apps, or platforms remains subject to their terms and policies. You are solely responsible for understanding and complying with those rules, and you accept the risk that your third-party accounts or content may be limited, suspended, or removed by those providers. liftli is not affiliated with, endorsed by, or sponsored by any third-party platform and is not liable for actions taken by those platforms.

Content; Collections

a. Your Content

You retain ownership of content you submit to or through the Service ("Your Content"). You grant liftli a worldwide, non-exclusive, royalty-free license to host, process, display, and use Your Content solely to operate and improve the Service and to provide support.

b. Personal Collections

Saving links, notes, tags, snippets, or metadata you can lawfully access during ordinary use of a site is permitted. These Terms do not authorize bulk or systematic extraction intended to replicate or replace a third party's database or to exceed that site's normal usage expectations or contractual restrictions.

c. Feedback

If you send ideas or suggestions, you grant liftli a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction.

Privacy

Your use of the Service is also subject to our Privacy Policy (as updated from time to time). The Service may use commonly employed web technologies (for example, client-side scripts, local storage, cookies, cache, API calls) to deliver functionality.

Beta Features

From time to time, we may make features available labeled as alpha, beta, preview, or similar. These may be incomplete or change at any time and are provided "as is."

Service Availability & Modifications

We work to keep the Service available and functioning, but the Service may occasionally be unavailable or degraded due to maintenance, updates, outages, security events, third-party dependencies, or other reasons.

We may add, change, suspend, limit, or discontinue the Service (or any feature, integration, or plan) at any time, including for maintenance, security, legal, compliance, or business reasons. We may also modify the Service to address requirements or restrictions imposed by third parties (for example, app stores, browser extension marketplaces, hosting providers, or other platforms).

To the maximum extent permitted by law, we will not be liable for any unavailability, suspension, limitation, or discontinuation of the Service or any feature. However, if we discontinue a paid plan or are unable to provide you access to the paid Service for the remainder of your then-current prepaid subscription term, refunds (if any) are handled as described in the Refunds & Cancellation section.

Pricing changes. We may update our Services, features, plans, and pricing from time to time. If we make a material pricing change to your current plan, we will provide at least 30 days' advance notice, and the change will apply no earlier than your next renewal unless applicable law requires otherwise.

Fees, Payments & Billing

If the Service includes paid features, you agree to pay all applicable fees, taxes, and charges in accordance with the plan you select and the billing terms presented at purchase or renewal. By subscribing to a paid plan, you authorize us to charge your payment method immediately and on a recurring basis. You must provide accurate and complete billing information, including full name, address, and VAT number if applicable. All fees are exclusive of taxes; we will collect and remit taxes where required. Except where required by law or expressly stated in the Refunds & Cancellation section, subscription fees are non-refundable. We may change pricing or plans on notice consistent with Section 2 and the Service Availability & Modifications section. See the Refunds & Cancellation section for additional details applicable to specific offers or trials, and note that refunds for Paddle-processed payments may be administered by Paddle under its Buyer Terms.

a) Payments and Merchant of Record (Paddle)

Payments for the Service may be processed by Paddle.com Market Limited or its affiliates acting as our Merchant of Record ("Paddle"). When you complete a purchase through Paddle, your payment relationship is governed by Paddle's Buyer Terms (available on Paddle's website), which are incorporated by reference. You will receive invoices/receipts from Paddle, and Paddle may handle billing-related customer service for those transactions. Customers can manage billing and cancellation through the Paddle billing portal linked in receipts and order confirmations. These Terms govern your access to and use of the Service.

b) Plans, Renewals, and Non-Payment

Plans renew automatically at the end of each billing cycle unless you cancel under the Refunds & Cancellation section. If we cannot collect payment when due, we may suspend or restrict access until amounts are paid. After cancellation or termination, we may convert your workspace to read-only or limit features; data may be deleted per our retention policies and applicable law.

Refunds & Cancellation

a. Default rule (no refunds)

Unless required by applicable law or expressly stated in a specific offer, all fees are non-refundable and all sales are final. Cancelling a subscription stops future renewals; it does not refund fees already paid for the current billing period, except as described below or required by law.

b. How to cancel

You may cancel at any time from your account settings or via the Paddle billing portal link provided in your receipts/checkout confirmation. Your plan remains active until the end of the then-current billing period and will not renew. If you cannot access your account or the billing portal, contact support@liftli.ai from the account owner's email and we can assist after verifying ownership.

c. Access after cancellation

After your billing period ends, we may convert your workspace to read-only or limit features. Data may be deleted in accordance with our retention policies and applicable law.

d. Trials (no credit card required)

We may offer a free trial that does not require a credit card. The trial does not automatically convert to a paid plan. At the end of the trial, access may be limited in a manner similar to cancellation. To continue using the product and preserve your data and settings, you must upgrade to a paid plan before or after the trial ends (subject to any data-retention policies that may apply).

e. Service discontinuation; early termination by liftli (pro-rated refunds)

If we discontinue the Service or are unable to provide you access to the paid Service for the remainder of your then-current, prepaid subscription term, and the discontinuation is not due to your breach of these Terms, fraud, or misuse, you will be entitled to a pro-rated refund of the prepaid fees for the unused portion of your subscription term.

The pro-rated refund will be calculated on a daily basis (prepaid fees × days remaining ÷ total days in the term), unless applicable law requires a different calculation or remedy.

If payments were processed by our Merchant of Record (Paddle), any refund will be issued via Paddle using the original payment method, subject to Paddle's applicable buyer terms and processes.

f. First-subscription 14-day consumer right (Paddle)

If you purchase your initial subscription through Paddle and you qualify as a consumer under applicable law, you may have a right to cancel within 14 days from the day after purchase and receive a refund. This right generally applies only to the first subscription purchase and not to automatic renewals. To exercise this right, submit your request to Paddle using its Buyer Support channels, as described in Paddle's Checkout Buyer Terms: https://www.paddle.com/legal/checkout-buyer-terms. The scope, method of exercising the right, timing of reimbursement, and any exceptions are governed by Paddle's Buyer Terms.

g. Duplicate/erroneous charges

If you believe you were charged in error or charged twice, contact support@liftli.ai within 30 days so we can review. Approved refunds (if any) are typically issued to the original payment method; processing times depend on your bank or payment provider.

h. Payments processed by Paddle

Where Paddle acts as Merchant of Record, refunds (including any 14-day consumer cancellations and any pro-rated refunds under subsection (e)) may be administered by Paddle in accordance with Paddle's Buyer Terms.

i. Billing disputes and chargebacks

Please contact us first to resolve billing issues. Initiating a chargeback without contacting us may delay resolution. We may suspend or terminate access for accounts involved in fraudulent or abusive chargebacks.

j. Mandatory rights

Nothing in this Refunds & Cancellation section limits any mandatory rights you may have under applicable consumer law.

No Legal Advice; No Compliance Guarantee

The Service provides tools and AI-assisted outputs that may be incomplete, inaccurate, or non-compliant. liftli does not provide legal advice and does not guarantee that any workflow, content, or output will comply with any law, regulation, or third-party terms. You are solely responsible for your decisions and compliance.

Termination

You may stop using the Service at any time. We may suspend or terminate accounts for any reason, including abuse or violations of these Terms. We may suspend or terminate your access immediately (with or without notice) if we believe you violated these Terms or if necessary to protect the Service, users, or third parties. Upon termination, your access to the Service ends and stored content or data associated with your account may become unavailable or be deleted in accordance with our policies. Sections that by their nature should survive (for example, fees owed, IP, disclaimers, limits of liability, indemnity, dispute resolution) will survive.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIFTLI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIFTLI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LIFTLI FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD $100.

Indemnification

You will defend, indemnify, and hold harmless liftli and its affiliates, officers, agents, and employees from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your breach of these Terms; or (d) your violation of any law or third-party rights, including terms of any third-party platform.

Export & Sanctions

You represent that you are not located in, and will not use the Service from, any jurisdiction embargoed by applicable export-control or sanctions laws, and are not a prohibited party under those laws.

Governing Law; Dispute Resolution

These Terms are governed by the laws of Israel, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the competent courts in Israel for any dispute arising out of or relating to these Terms or the Service.

Miscellaneous

These Terms constitute the entire agreement between you and liftli regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. No waiver is effective unless in writing.

Contact

liftli.ai

Entity: liftli.ai

Address: 5 Hauniversita St., Herzliya

Email: support@liftli.ai

© 2025 Liftli. All rights reserved.